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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alan Michels

Alan Michels

October 17, 2024

5  out of  5
rating by Alan Michels
"Very responsive and personable. Great rates and looking forward to working with him and his team for all of our insurance needs."
We responded:
"Alan, thank you for your kind words! I'm glad you found our team responsive and personable. We're happy you appreciate our rates and look forward to assisting you with all your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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Jennifer Camren

September 25, 2024

5  out of  5
rating by Jennifer Camren
"What I would like to say is I have talked to several insurance companies and the agent I spoke with today, Laura L. has far exceeded any and all expectations I would have for an experience that I would want when trying to obtain insurance. She was so informative and truly went above and beyond to help me. My car is not even insurable, however she still went out of her way to help me and put me on the right path that would best benefit my situation. I will definitely go back to her when I buy a different vehicle and I hope the company takes notice of what an asset she truly is. Thank you, Laura and State Farm for choosing your staff wisely."
We responded:
"Thank you, Jennifer, for sharing your experience! I'm glad Laura was able to provide such informative and exceptional service. It's wonderful to know she went above and beyond to assist you, even when your car wasn't insurable. We truly value her dedication and are grateful to have her on our team. We look forward to assisting you again when you purchase your next vehicle. If you have any further questions or need assistance, please don't hesitate to reach out. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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Mary Roberts

September 20, 2024

5  out of  5
rating by Mary Roberts
"Great solutions when we've asked!"
We responded:
"Mary, thank you for your wonderful review! I'm glad we could provide the solutions you needed. Your satisfaction is our priority, and we're always here to help with any future needs. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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gbemisola ojo

September 19, 2024

5  out of  5
rating by gbemisola ojo
"The has been the best home and car rental insurance I have ever used. They have showed up for me in soo many ways. I had a tragic fire incidence a few year and they were able to walk me through the entire process, it was a huge shock to me and my family but I’m very grateful I had Cody and team work with me during the process. Great work! Great team! I really recommend. Ohh and they also always send me signed birthday cards since I joined hahaha I love it and it speaks to their intentionality with their customers. If you want to get an insurance with them! Dont think twice! DO IT!"
We responded:
"Gbemisola, Thank you for your kind words and for sharing your experience! I'm glad our team could support you through such a challenging time. It's wonderful to know that our efforts, like the signed birthday cards, have made a positive impact on you. Your recommendation means a lot to us. If you ever need anything in the future, we're here to help! - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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Dustin Locker

September 18, 2024

5  out of  5
rating by Dustin Locker
"Hailey was very knowledgeable and helped me update my policy and process my payment quickly and efficiently."
We responded:
"Thank you, Dustin! I'm glad Hailey could assist you with updating your policy and processing your payment efficiently. We appreciate your feedback and are here to help with any further needs. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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Lisa Stoltenow

September 12, 2024

5  out of  5
rating by Lisa Stoltenow
"Hailey was very friendly and very helpful. Great service!"
We responded:
"Lisa, thank you for your wonderful review! I'm glad to hear that Hailey provided you with friendly and helpful service. We appreciate your feedback and look forward to assisting you with any future needs. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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Justin Barton

September 12, 2024

5  out of  5
rating by Justin Barton
"Hailey is on it. Easy too deal with very friendly. Thank for the help."
We responded:
"Justin, thank you for your wonderful review! I'm glad to hear that Hailey was easy to deal with and friendly. We appreciate your feedback and are always here to help with any future needs. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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Derek Wilson

August 24, 2024

5  out of  5
rating by Derek Wilson
"Was so easy to work with. Fast and Great customer service. 10/10 would recommend Cody for your insurance needs!!!"
We responded:
"Derek, thank you for your positive review. I'm glad you found our service fast and easy to work with. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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Rick Holt

July 31, 2024

5  out of  5
rating by Rick Holt
"I have always been treated respectfully and fairly, responding to my needs in a most expeditious manner. I have stayed with their office even after they moved from Lawerence. R. H. - Overland Park, KS"
We responded:
"Hey Rick! Thanks a lot for your awesome review! I'm really happy to know that you've been treated respectfully and fairly by our team. It's great to hear that you stayed with us even after our move from Lawrence. If you ever need anything, we're always here for you! - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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Sara C

June 28, 2024

1  out of  5
rating by Sara C
"I called Cody Anno for a quote for small business general liability insurance. Cody gave us a quote, took our payment and set up auto pay. Weeks later when I asked for a copy of our certificate of insurance, Cody then decides to inform us that State Farm does not offer the business insurance that he quoted us after all. How does an agent not know what policies his company offers?! How can he quote a policy that his agency doesn't offer? Also, I have heard from other insurance people that legally Cody should have to provide the insurance he quoted me for at least one year. However, here we are now scrambling to reinstate the insurance we had before we went to Cody. I would not recommend...."
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Adam M

June 11, 2024

5  out of  5
rating by Adam M
"Excellent product and service."
We responded:
"Adam, we're thrilled you found our product and service excellent! Providing top-notch insurance options is our priority, and we're grateful for your positive feedback. We're here for all your insurance needs whenever you need us! - Cody Anno, State Farm Insurance Agent, Baldwin City, KS"
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Kelsey Madl

June 11, 2024

5  out of  5
rating by Kelsey Madl
"We had the best experience working with Cody- he made sure all of our questions were answered and our family had the coverage we needed. Cody and his team made the switch to State Farm so easy for us"
We responded:
"Kelsey, we're thrilled to hear you had the best experience with Cody and our team! We're pleased we could provide the coverage your family needed and make the switch to State Farm so easy for you. Thank you for choosing us for your insurance needs! Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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madison Johnson

May 11, 2024

5  out of  5
rating by madison Johnson
"Highly recommend!! Cody and supporting staff made the process of switching insurance companies so easy and reassuring for us. They promptly (and thoroughly) answered all of our questions and the competitive pricing can’t be beat. Switching to State Farm with Cody Anno was a no brainer for us!! Thank you all so much!"
We responded:
"Madison, we are thrilled to hear you found switching to State Farm with Cody Anno so easy and reassuring! We are pleased that our team promptly answered all your questions and provided competitive pricing. Thank you for choosing us, and we look forward to assisting you further! - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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Pj Jacobs

May 2, 2024

5  out of  5
rating by Pj Jacobs
"Absolutely the best experience with a agent an staff I’ve ever had I moved here about two years ago met Cody through a friend I made at work . Since day one feel like I’ve known Cody for 20 years . I had State Farm with my first house I never met the guy he never reached out. I didn’t even know I had an agent till the bill came . First day I moved in Cody an his staff sent my family an I a beautiful welcome sign to be displayed by my front door where I have it till this day. Since then I have all my vehicles an home with them. Currently my wife was about to give birth to my 3rd child and my renew was up . With the huge hearts in that office they helped me in more ways they’ll never know .I appreciate them so much . This 5 star review is the least I can do to express how great these guy are !! Xxooxoxoxo"
We responded:
"Wow, Pj! Thank you! We appreciate you sharing your experience with our office and I am happy to hear you love working with us. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future! Your feedback means a lot to us!"
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TIERRA RUST

May 1, 2024

5  out of  5
rating by TIERRA RUST
"Helpful and friendly staff! I love getting my yearly happy birthday card!"
We responded:
"Thank you for taking the time to leave us a review, Tierra! Our State Farm office in Baldwin City would be nothing without policyholders like you!"
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Chelsey Tuggle

May 1, 2024

5  out of  5
rating by Chelsey Tuggle
"Everyone is always so nice and so helpful!"
We responded:
"We love seeing reviews like this, Chelsey! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! "
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Jacket PC

May 1, 2024

5  out of  5
rating by Jacket PC
"Cody and his team are fantastic people, I recently worked with Richie on getting my home and auto insurance quoted out and he was great to work with. I recommend the Anno agency 100% for any insurance needs! Thanks for being such a great help Richie!"
We responded:
"Thank you for your review! I am happy to hear how helpful Richie was with your home and auto insurance. Thanks for choosing us!"
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Kenna

April 30, 2024

5  out of  5
rating by Kenna
"Richie is the best!!!"
We responded:
"Kenna, thank you for the shout out for Richie! And thanks for choosing us!"
Profile photo of Dianna Obrian

Dianna Obrian

April 29, 2024

5  out of  5
rating by Dianna Obrian
"I have car insurance for two vehicles and home renters insure and pay less than $100 a month. Very good service. Nice folks!"
We responded:
"Cody, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Paul Claypool

April 26, 2024

5  out of  5
rating by Paul Claypool
"Great service, personable, thoughtful. There was never an interaction with staff that I did not enjoy. The rates for insuring my two vehicles along with renters' insurance are in my opinion very reasonable. Just really good people. If I had a question about anything staff are always responsive, and follow-up is great. I generally speak with Laura more often than not and she is attentive, listens well, asks questions to make sure she understands my inquiry fully. I have never been disappointed. She will contact me when my birthday is approaching just to follow up and check in to see if I need anything. Cody has a great team and would highly recommend Cody Anno State Farm Insurance."
We responded:
"Paul, thank you for taking the time to share your positive experience! We're happy to hear that our team, especially Laura, has consistently provided you with excellent service. We appreciate your recommendation and look forward to continuing to serve you with the same level of dedication and responsiveness. If you ever have any questions or need assistance, please don't hesitate to reach out. - Cody Anno - State Farm Insurance Agent"
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S

April 26, 2024

5  out of  5
rating by S
"Excellent customer service and an overall very positive experience!"
We responded:
"We love seeing five-stars! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Cody Anno - State Farm Insurance Agent"
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Susan Cranston

April 25, 2024

5  out of  5
rating by Susan Cranston
"My experience with State Farm and especially Laura Luedecke is extremely positive. Laura has been going the extra mile for several years. She made initial contact with me at least two years ago. At that time I elected to stay with my previous carrier but I now regret that I did not change to State Farm earlier. The rates and coverage are significantly better. Laura is always professional, yet friendly."
We responded:
"Thank you for the 5-star rating, Susan! We are pleased to hear that you are satisfied with the insurance coverage provided by our office. We are grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
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Juan Villazan

April 25, 2024

5  out of  5
rating by Juan Villazan
"Great agency to work with. Always have been great with information and they know how to take care of their customers."
We responded:
"Juan, thank you for the review! It makes me happy to know you enjoy working with our agency. Thank you for choosing us! - Cody Anno - State Farm Insurance Agent"
Profile photo of Julie Murray

Julie Murray

April 24, 2024

5  out of  5
rating by Julie Murray
"Very friendly staff! They are always there for you and answer any questions you may have. I highly reccomend them for all your insurance needs. They make it easy to get insurance and always very helpful when anything is needed to update or make changes. They are so convenient to have in Baldwin City and are always in the office when needed during business hours!"
We responded:
"Julie, thank you so much for your glowing review! We're thrilled to hear that our staff in Baldwin City has consistently provided you with friendly and helpful service for all your insurance needs. At Cody Anno State Farm Agency, we strive to be there for our customers every step of the way, and it's fantastic to know that our team has been able to assist you with ease and convenience. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you."
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Albert Compala

April 24, 2024

5  out of  5
rating by Albert Compala
"I’ve had a great experience."
We responded:
"Albert, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Cody Anno - State Farm Insurance Agent"