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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Jones

Jessica Jones

August 18, 2025

5  out of  5
rating by Jessica Jones
"Great team! Love them!"
We responded:
"Thank you, Jessica! I'm happy to know you love our team. We’re always here to support you with your insurance needs. Let us know if there's anything else we can do for you!"
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Lindsay Hagan

August 18, 2025

5  out of  5
rating by Lindsay Hagan
"Everyone at this Agency is a pleasure to work with and know how to customize the needs of their clients."
We responded:
"Thank you, Lindsay! I'm happy to hear that our team has been able to provide you with personalized service. We always aim to meet the unique needs of each person we work with. If you ever need anything else, feel free to reach out!"
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Nathan Winger

August 18, 2025

5  out of  5
rating by Nathan Winger
"Harlee is very professional and answered all my questions and concerns with no issues. Every time I call she will be the first person I want to talk to"
We responded:
"Nathan, thank you for your feedback! I'm happy to hear that Harlee provided you with such professional service and addressed all your questions. She's a valued member of our team, and I'll be sure to share your kind words with her. If you ever need anything else, feel free to reach out!"
Profile photo of Kaylee

Kaylee

August 18, 2025

5  out of  5
rating by Kaylee
"Great service!"
We responded:
"Thank you, Kaylee! I'm happy you had a great experience with our service. If you ever need anything else, feel free to reach out!"
Profile photo of Shawna St. James

Shawna St. James

August 18, 2025

5  out of  5
rating by Shawna St. James
"Recently switched over from previous insurance company and so glad I did. Service within the office has been phenomenal and very knowledgeable. Always a pleasant experience!"
We responded:
"Thank you, Shawna! I'm happy to hear that you're satisfied with the service and knowledge our office provides. It's wonderful to know your experience has been pleasant. If you need anything else, feel free to reach out!"
Profile photo of George St. James

George St. James

August 18, 2025

5  out of  5
rating by George St. James
"Great staff, worked with Kay, Summer and Harlee, very knowledgeable and helpful. It’s nice when you can speak to Cody about your needs almost anytime you you want. Big city experience with the small town feel is awesome!"
We responded:
"Thank you, George, for your wonderful feedback! I'm happy to hear that Kay, Summer, and Harlee were able to assist you effectively. It's great that you appreciate the balance of big city experience with a small-town feel. If you ever need anything else, feel free to reach out!"
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Jason Jenkins

August 8, 2025

5  out of  5
rating by Jason Jenkins
"Got a call from their office and thought there would be little hope of them doing better than what I already had. In the end they saved me $1000 on my home, auto, and umbrella policies. Kay is great and the office does a great job!"
We responded:
"Thank you, Jason! I'm happy to hear that Kay and our office were able to help you save money on your policies. We appreciate your trust in us and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Linda Capoun

August 4, 2025

5  out of  5
rating by Linda Capoun
"Great customer service. Attention to customer needs is refreshing!"
We responded:
"Thank you, Linda! I'm happy to know you appreciated our customer service and attention to your needs. We’re committed to providing a refreshing experience for all our customers. Let us know if there's anything else we can assist you with!"
Profile photo of Kate Bachman

Kate Bachman

June 28, 2025

5  out of  5
rating by Kate Bachman
"Cody made it incredibly easy to get quoted and insured! He called and texted promptly and we had coverage and insurance cards shortly after. I would recommend anyone to give him a call!"
We responded:
"Thank you for your review, Kate! I'm happy to hear that our office made the process smooth and efficient for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Jessica Peacock

June 26, 2025

5  out of  5
rating by Jessica Peacock
"We've had a great experience with Coddy Anno! Cody truly goes above and beyond- not just for his clients, but for the whole community. He's involved, supportive, and always looking for ways to give back. The staff is friendly, professional, and incredibly helpful every time we call or stop by. It's clear they genuinely care and want to make things easy and stress free. HIGHLY RECOMMEND!"
We responded:
"Thank you, Jessica! I'm happy to hear about your positive experience with our team. We take pride in being supportive and making things as easy as possible for everyone. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Kay Sessions

Kay Sessions

June 26, 2025

5  out of  5
rating by Kay Sessions
"Cody and his team made switching insurance so easy! Cody went through our quotes and explained everything to make sure we understood what our coverage is and made sure we were comfortable with everything. We not only walked away with a better policy, but a better understanding of our coverages. The hand written thank you note and the phone calls on our birthdays were the sweetest touch!"
We responded:
"Thank you, Kay! I'm happy to hear that Cody and the team made your insurance switch smooth and informative. It's wonderful that you appreciated the personal touches like the handwritten note and birthday calls. We're always here if you need anything else!"
Profile photo of Jacob Hook

Jacob Hook

June 26, 2025

1  out of  5
rating by Jacob Hook
"Deny and delay, do not use."
We responded:
"Jacob, I am very sorry to hear you say this. I have looked through my accounts and can’t find you in our system. That doesn’t mean you aren’t a customer of State Farm, just not a customer of our agency. I would gladly help you out. I just need to know what I can do to assist you. Feel free to call me at 785-594-0270. I do see you have given multiple offices the same review. May be a good idea to contact your current agent to resolve the issue. "
Profile photo of Jeffrey REED

Jeffrey REED

February 7, 2025

5  out of  5
rating by Jeffrey REED
"Tara is awesome to work with"
We responded:
"Thank you, Jeffrey! I'm glad to hear that Tara has been awesome to work with. We appreciate your feedback and are here to assist with any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Phil Lowcock

Phil Lowcock

January 29, 2025

5  out of  5
rating by Phil Lowcock
"Walked in off the street with no appointment and Tara took time to ask me a few questions and get me a quote on the spot. She made me so comfortable and I got a great offer. Couldn’t be happier!"
We responded:
"Thank you, Phil, for sharing your experience! I'm delighted to hear that Tara was able to assist you promptly and make you feel comfortable. It's wonderful to know you received a great offer. Should you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Genna Rose

Genna Rose

January 27, 2025

5  out of  5
rating by Genna Rose
"Eden did an amazing job answering my questions and helped me get my loan information figured out asap."
We responded:
"Thank you, Genna, for sharing your experience! I'm happy to hear that Eden was able to assist you effectively and promptly with your loan information. Our team is always here to help with any questions or needs you may have. Feel free to reach out anytime!"
Profile photo of Kathy Ure

Kathy Ure

January 24, 2025

5  out of  5
rating by Kathy Ure
"Thank you Tara for your help as we set up our insurances. You explained things in a way we understood and that was extremely helpful."
We responded:
"Thank you, Kathy, for sharing your experience! I'm delighted to know that Tara was able to assist you effectively with your insurance setup. It's wonderful to hear that her explanations made everything clear and helpful. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Andrea Allison

Andrea Allison

January 23, 2025

5  out of  5
rating by Andrea Allison
"Tara was super helpful"
We responded:
"Thank you, Andrea, for the fantastic review! I'm delighted to hear that Tara was able to assist you so effectively. Our team is always here to help with any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Shane

Shane

January 22, 2025

5  out of  5
rating by Shane
"Cody is the best! He helped me after having issues with other insurance providers. He made the process fast and easy. For the quality of insurance policies, it is more affordable than anywhere else. I highly recommend his business."
We responded:
"Thank you, Shane! I'm happy to know that we could assist you after your experiences with other providers. It's great to hear that the process was smooth and that you found our policies affordable. Your recommendation means a lot to us. If you ever need further assistance or have questions, feel free to reach out."
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angie chilson

January 22, 2025

5  out of  5
rating by angie chilson
"I talked to Cody, and within hours had a better rate for both car and homeowners insurance. He answered all of my questions and concerns and put together a policy that was just right for me. I highly recommend this team. Fast and efficient in taking care of all my insurance needs."
We responded:
"Thank you, Angie, for your wonderful feedback! I'm happy to know that I could assist you in finding a better rate for your insurance quickly. It's great to hear that all your questions and concerns were addressed, and that the policy suits your needs perfectly. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime!"
Profile photo of Stuart Evans

Stuart Evans

January 22, 2025

5  out of  5
rating by Stuart Evans
"Tara's been great, always quick to respond."
We responded:
"Thank you, Stuart, for your wonderful feedback! I'm delighted to know that Tara has been quick to respond and has provided you with great service. If you ever have more questions or need assistance, feel free to reach out to our office. We're here to help!"
Profile photo of William Burks

William Burks

January 17, 2025

5  out of  5
rating by William Burks
"Tara and Cody were both great."
We responded:
"Thank you, William! I'm glad to know that our office could provide you with a great experience. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Nichole Mason

Nichole Mason

November 19, 2024

5  out of  5
rating by Nichole Mason
"Smooth transaction for rental insurance. Great rate and they helped me with my last minute request for a quote. Very accommodating"
We responded:
"Nichole, thank you for your wonderful review! I'm happy to know that you had a smooth experience with your renters insurance transaction. Our team is always ready to assist, even with last-minute requests. We're grateful for your kind words about our rates and service. If you need anything else, feel free to reach out anytime. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
Profile photo of Alan Michels

Alan Michels

October 17, 2024

5  out of  5
rating by Alan Michels
"Very responsive and personable. Great rates and looking forward to working with him and his team for all of our insurance needs."
We responded:
"Alan, thank you for your kind words! I'm glad you found our team responsive and personable. We're happy you appreciate our rates and look forward to assisting you with all your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
Profile photo of Jennifer Camren

Jennifer Camren

September 25, 2024

5  out of  5
rating by Jennifer Camren
"What I would like to say is I have talked to several insurance companies and the agent I spoke with today, Laura L. has far exceeded any and all expectations I would have for an experience that I would want when trying to obtain insurance. She was so informative and truly went above and beyond to help me. My car is not even insurable, however she still went out of her way to help me and put me on the right path that would best benefit my situation. I will definitely go back to her when I buy a different vehicle and I hope the company takes notice of what an asset she truly is. Thank you, Laura and State Farm for choosing your staff wisely."
We responded:
"Thank you, Jennifer, for sharing your experience! I'm glad Laura was able to provide such informative and exceptional service. It's wonderful to know she went above and beyond to assist you, even when your car wasn't insurable. We truly value her dedication and are grateful to have her on our team. We look forward to assisting you again when you purchase your next vehicle. If you have any further questions or need assistance, please don't hesitate to reach out. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"
Profile photo of Mary Roberts

Mary Roberts

September 20, 2024

5  out of  5
rating by Mary Roberts
"Great solutions when we've asked!"
We responded:
"Mary, thank you for your wonderful review! I'm glad we could provide the solutions you needed. Your satisfaction is our priority, and we're always here to help with any future needs. - Cody Anno - State Farm Insurance Agent, Baldwin City, KS"